SILVERLAKE AUTOMOTIVE DOWNTOWN
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COEUR D'ALENE AUTO REPAIR

5

These guys are awesome!! Called the Post Falls location on Thursday afternoon, after having problems with the brakes on my truck. They told me that they were booked up the next day and could not get my vehicle looked at. They then called the Couer D'Alene location, where they were able to not only look at it, but had it repaired by 3:00 that same afternoon. They even brought me back home, and picked me back up when the work was done. Vacation trip saved!! Thank you so much to Josh and the entire crew. I would definitely recommend them. A BIG THANKS AGAIN.

5

Ryan from Silverlake Automotive is AMAZING!!! We are on a vacation and the check engine light came on. Ryan was able to figure out all we needed was oil and he explained to me that it was not leaking but it used so much because of the type of engine we have and the amount of driving we had done. Ryan and his team were very professional, kind and did not take advantage of me!!!! For that I will be forever grateful and would recommend everyone to use their services . Thank you again!

5

If I could give 10 stars, I would! While on a cross-country drive, we had some warning lights come on. After calling several shops on the Google list of auto mechanics, we got them and they looked at the car, with great detail and spent quite a bit of time giving us information and opinions to help us make the decision to drive-on. They even asked that we call to let them know when we make it to our destination. We wish more auto shops were like this one!

Thank you so much for your wonderful review, Denise! Our team is dedicated to providing exceptional service and ensuring our customers feel taken care of. We hope you had a safe and successful cross-country drive and we're glad to have been able to help.

- Silverlake Automotive Downtown
5

Fixed my debeaded tire for free!! all the staff was extremely nice, helpful, and honest. I’d give em 6 stars if I could, thank you guys! Awesome staff and business

River, thank you so much for your kind review and for choosing Silverlake Automotive for your automotive needs! We are happy to hear that our team provided you with excellent customer service and were helpful and honest. We strive to provide the best service possible and we are thrilled to receive a 5-star rating from you.

- Silverlake Automotive Downtown
5

Highly recommend them!! In February, while volunteering for the community we had a dash fire in our truck. We were devastated because we had just finished restoring our 2013 Ram, new motor, CV joints, rear end, etc etc (except for painting). We almost gave it to the insurance and Alan decided to make some calls to automotive shops and they said they would not be able to fix it except for our local auto shop, Silverlake Automotive. Emerson and their team said they would be able to put it all back together. They did an exceptional job. Within a month we were picking it back up. It was a very reasonable price, we even got a veterans discount. They put in a new dash, console, headliner, visors, carpet and they even threw in the floor mats at no cost. They are a great crew that will help you out and we highly recommend them. Thank you very much for helping us.

5

5 Stars. Emerson was my service advisor, Aaron was my technician. This is the second time Ive taken my car in, Im happy with the results! Good communication great service.

5

Attention to detail and trustworthy I had just purchased a new vehicle and needed to get an honest report on the vehicles condition. The crew at Silverlake got me an appointment for the same week. After the appointment, I received a detailed report (including pictures) of all the inspected areas. The best part, when I picked up the vehicle, there was no upsale on any items flagged in the report. They clearly explained what they found, and how their shop can respond if I wanted to address these issues. I'll be seeing you guys again soon.

5

Excellent communication, excellent work done to the truck. Super fair and honest. Would highly recommend

5

5

Start to finish, excellent service. Overheating, I pulled in there lot in Post Falls . They were swamped but filled me up with antifreeze mix and said there was room for me at their CDA store. They got my truck diagnosed, and got to work on it. Runs like a peach again ! Friendly, knowledgeable, very honest and very personable . I highly recommend you let them bail you out of your automotive troubles. Prices were reasonable as well. Thank you to all the staff that helped me out.

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