SILVERLAKE AUTOMOTIVE DOWNTOWN
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COEUR D'ALENE AUTO REPAIR

5

We went into this place after we had just left a tire place in Spokane Valley who had allegedly inspected our tires because we could hear a grinding sound and we were about 36 hours from home on vacation. Initially we were told it might be the next day before they could get to it and we were not in a position to stay overnight, but luckily they could see we were distraught and managed to work us in. They discovered it was the driver's side front wheel bearing and told us it wasn't long from coming off and it was a good thing we stopped. They got us fixed up in great time, I think all total, we were only there for about an hour and a half and back on our way. God blessed us that day for sure, please stop by if you need some work done.

Eric, we thank you for sharing your experience with us and leaving us with five-star feedback. We appreciate you stopping by so that we could work with you in getting that resolved and have you back on the road. We hope the remainder of your trip went smoothly and you over had a wonderful vacation! (minus the vehicle issues).

- Silverlake Automotive Downtown
5

We were heading from MN to OR and after coming over the mountains, we noticed a strange sound when we braked, so decided to have it looked at before continuing our journey to the west coast. We stopped in at Silverlake and someone looked at the car in just a few minutes and determined our brakes needed work. He immediately ordered parts from a nearby town and arranged for us to get a ride to a local coffee shop. They completed the work an hour early and about $100 cheaper than estimated and we were back on the road! They sent someone to pick us up and bring us back to the shop too. We felt so much safer and were relieved to have found and fixed the problem there versus having the brakes fail somewhere out in the country or along a major interstate. We arrived safely at our destination the next day. We are so grateful and highly recommend this great shop!

5

I am very impressed with this company and their excellent customer service. They were able to source me a new starter and get it delivered and put in the same day! They also had it put in 2 hours before their expected finish time! I couldn’t have had a better experience. Emerson helped make this a great experience and now we can finally get to have a vacation on our vacation! Thank you!

5

I needed to get a front end alignment done, they were very fast and efficient and very reasonably priced!

5

Very professional. Attention to detail. Any vehicle issues, I'll head there first.

Thank you for taking the time to rate us five stars! Your feedback is greatly appreciated, Jerry.

- Silverlake Automotive Downtown
5

5

First time customers. We had our brakes serviced, and oil changed at the Sherman Ave. location. Ryan listened to our brake concerns and followed up with us on the diagnostics. We especially liked the condition report that was texted to us, complete with pictures! They did a fantastic job at a fair price. They even offer a military discount. Much appreciated!

5

We are visiting from out of town and our Turbo Booster on our Ford F-350 was leaking. Emerson Sutherland juggled the schedule and got us in for inspection. They make the needed repairs in less time, and less than estimated. We are ready to go. FIVE STAR RATING. EXCELLENT SERVICE! HIGHLY RECOMMENDED.

5

Ryan was above and beyond! The level of customer service was exceptional! They truly know what they are doing and don’t rip you off! Thanks again! I will definitely recommend you!

5

I came in after hours because I realized not long before that I had a flat tire. The technicians were so kind and generous with their time by repairing the flat. I highly recommend this shop!!! Thank you!!

Kelly, thank you for the recommendation and kind review! We understand how frustrating it can be dealing with an unexpected flat, but we're happy to have been able to help. Have a great rest of your week and thanks for stopping by and choosing Silverlake Automotive!

- Silverlake Automotive Downtown
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