COEUR D'ALENE AUTO REPAIR

First time customers. We had our brakes serviced, and oil changed at the Sherman Ave. location. Ryan listened to our brake concerns and followed up with us on the diagnostics. We especially liked the condition report that was texted to us, complete with pictures! They did a fantastic job at a fair price. They even offer a military discount. Much appreciated!

We are visiting from out of town and our Turbo Booster on our Ford F-350 was leaking. Emerson Sutherland juggled the schedule and got us in for inspection. They make the needed repairs in less time, and less than estimated. We are ready to go. FIVE STAR RATING. EXCELLENT SERVICE! HIGHLY RECOMMENDED.

Ryan was above and beyond! The level of customer service was exceptional! They truly know what they are doing and don’t rip you off! Thanks again! I will definitely recommend you!

I came in after hours because I realized not long before that I had a flat tire. The technicians were so kind and generous with their time by repairing the flat. I highly recommend this shop!!! Thank you!!

We always use downtown Silverlake. Great team, super helpful, and they do a great job.

I appreciate Silver Lake automotive Coeur d’Alene location for given us an accurate diagnosis of the issues with our vehicle. Wasted time at two other locations getting speculation diagnostics. Thank you Ryan for being direct and finding the answers we were looking for . Great customer Service.

Good communication, good results, work completed in a timely fashion

After merely giving these guys 5-stars and calling it good because it was fast, and then receiving a thank you for giving them my minimum, I couldn't let that go. So, here's my written review: Silverlake seems to be much more than just a competent place to have a vehicle repaired. Of course, when you're broken down on the side of the road, (if you're like me), the number one concern that you have in mind is, "Okay. Who's not a greasy criminal around here, who can do something about this?". THAT is the minimum. And these days, even the minimum is hard enough to find, that we cheerfully accept it when we do. With this in mind, my experience with Silverlake (on Sherman, specifically) was actually surprising. Typically, you walk in, pay the piper, get your keys and move on with your life. With me, the bill was about a quarter of what I had expected and the mechanics took the time to explain in detail, what was wrong and how it was repaired. I then fully understood that it was entirely possible that they could have ripped me off by making other, unnecessary repairs, and didn't. I know at least a dozen other places that wouldn't have been able to fight that temptation. Nobody likes having their vehicle towed to a garage, and Silverlake understands this better than any other business that I've dealt with. They will take very good care of you and your vehicle. If you're on the side of the road right now, browsing reviews, allow me to leave no doubt whatsoever, that these are the mechanics that you're looking for!

2008 Chevy suburban 200k miles. Brought in for regular maintenance and low AC Freon. Emerson was great! Very communicative, knowledgeable, friendly, courteous, and timely. Great guy, great company