COEUR D'ALENE AUTO REPAIR

We always use downtown Silverlake. Great team, super helpful, and they do a great job.

I appreciate Silver Lake automotive Coeur d’Alene location for given us an accurate diagnosis of the issues with our vehicle. Wasted time at two other locations getting speculation diagnostics. Thank you Ryan for being direct and finding the answers we were looking for . Great customer Service.

Good communication, good results, work completed in a timely fashion

After merely giving these guys 5-stars and calling it good because it was fast, and then receiving a thank you for giving them my minimum, I couldn't let that go. So, here's my written review: Silverlake seems to be much more than just a competent place to have a vehicle repaired. Of course, when you're broken down on the side of the road, (if you're like me), the number one concern that you have in mind is, "Okay. Who's not a greasy criminal around here, who can do something about this?". THAT is the minimum. And these days, even the minimum is hard enough to find, that we cheerfully accept it when we do. With this in mind, my experience with Silverlake (on Sherman, specifically) was actually surprising. Typically, you walk in, pay the piper, get your keys and move on with your life. With me, the bill was about a quarter of what I had expected and the mechanics took the time to explain in detail, what was wrong and how it was repaired. I then fully understood that it was entirely possible that they could have ripped me off by making other, unnecessary repairs, and didn't. I know at least a dozen other places that wouldn't have been able to fight that temptation. Nobody likes having their vehicle towed to a garage, and Silverlake understands this better than any other business that I've dealt with. They will take very good care of you and your vehicle. If you're on the side of the road right now, browsing reviews, allow me to leave no doubt whatsoever, that these are the mechanics that you're looking for!

2008 Chevy suburban 200k miles. Brought in for regular maintenance and low AC Freon. Emerson was great! Very communicative, knowledgeable, friendly, courteous, and timely. Great guy, great company

I have worked with these folks for the last four years, they’ve always been fair, and they always do the work that they say they will do!

It was a great experience with Silverlake automotive. Ryan’s customer service skills were excellent and the crew was very attentive to ensuring the job was done right and quickly. We were traveling through Coeur d’Alene and we’re stranded. Ryan and Silverlake auto went above and beyond to get us on the road again. Highly recommend

I needed to see someone on short notice while I was driving across the state. My AC was not blowing out cold air in the midst of it being 90 degree weather. I called about 25 auto shops in the area and no one was able to accept a walk in or look and see what was going on. Rex squeezed me in his busy schedule to atleast take a look at what was going on and it ended up being such a simple fix. He saved me so much time and hassle and was honest from the beginning which goes a huge way! I will continue to come here for services. Thank you so much!

I 10/10 recommend these guys for all your auto needs. They are honest, transparent, and hold authentic empathy towards their customers. I recently had my car break down and was very stressed about the cost, they ran a diagnostic and it turns out that my engine is failing. Emerson, who has been AMAZING, called Hyundai to find out other alternatives and found out that my car is still under warrantee, meaning I will save a TON of money. So, so, so thankful that honest and humane mechanics still exist. Being a small business owner, this could have wrecked me but instead things are looking up. Definitely give these guys a call, you will be so glad you did. It is so rare to find mechanics that value humans over a paycheck. <3 <3 <3 Beyond grateful.

I 10/10 recommend these guys for all your auto needs. They are honest, transparent, and hold authentic empathy towards their customers. I recently had my car break down and was very stressed about the cost, they ran a diagnostic and it turns out that my engine is failing. Emerson, who has been AMAZING, called Hyundai to find out other alternatives and found out that my car is still under warrantee, meaning I will save a TON of money. So, so, so thankful that honest and humane mechanics still exist. Being a small business owner, this could have wrecked me but instead things are looking up. Definitely give these guys a call, you will be so glad you did. It is so rare to find mechanics that value humans over a paycheck. <3 <3 <3 Beyond grateful.